Customer feedback is a huge part of any business, they help new customers gain trust in doing businesses with us and the feedback we receive from past customers is used to help us make continually improve how we do business. So please take the time to view what some of our customers have to say about us. If we have already had the pleasure of doing business with you. PLEASE take the time to fill out our testimonial form to share your feedback!
“I just want to thank the staff at Vaughan-Richmond Hill Emergency Vet Clinic especially Dr. Melissa White. I recently nervously brought in my 4 year old golden retriever and Dr. white totally put me at ease. She was knowledgeable and compassionate. She explained everything she wanted to do for my dog and informed me of the pricing so there were no surprises. I felt very assured that they were taking the best are of him and I didn’t feel taken advantage of with the pricing as I often have with other vets. Thank you again for making my baby all better again! I will definitely recommend you to all my friends with dogs!”
“A++++++ This emergency clinic and all its staff, by far exceeded our expectations! Our Toy Poodle, Penny had been struck by a vehicle. She suffered trauma to her head causing her eye to literally pop out of it’s socket. The vet techs and doctors, from the very moment we had called to let them know that we were on our way to their clinic with Penny, to the very second we arrived – EVERYONE, jumped to urgently help our dog. They gave us the best advice, the most cost-effective and reasonable choices that would help save Penny. Unfortunately, Pennys eye needed to be removed. This was a hard and costly decision. The staff did not rush us and gave us the most objective advice. Stephanie, the veterinarian attendant and Dr. Amin walked us through every step of the procedure. Gave us lots of time to ask questions and wrap our minds around the procedure that our dog would have to endure. That night, Penny underwent emergency surgery. As soon as the several hour operation was complete – we were called and told that everything had gone well!! Penny was stable and she was on the mend! Such a positive experience, given the tragic situation! Thank you to everyone at this clinic for the phenomenal care and true compassion, that was exhibited towards Penny and us, as her parents. We would absolutely recommend this clinic to all pet owners. 10/10 A million X ’THANK-YOU’, for saving our Penny♥️ Ursula and Michael Stolf”