Animals cannot talk, which unfortunately means that they cannot tell us what is wrong. As a result, we usually need to perform diagnostic testing when your pet comes in. We will always make you an estimate where time allows, and you and the doctor will work together to determine the best course of action for your pet. It is beneficial to us if you are able to bring any medications your pet is on, as well as any copies of blood/lab work results you have on hand. We have everything on site to perform blood work and x-rays so we can have the results in minutes.
If your pet needs to stay in hospital, we will require that the amount on the estimate be taken as a deposit. We will refund you anything that is left over at the end of their stay. We will also require multiple phone numbers so we can reach you 24 hours a day. We are now open 24 hours a day, 365 days a year.